The Recall Desk
Our severity:HighCPSC·26647·Announced 2026-07-30

BenQ GV31 portable projectors recalled after battery overheating and burn injury

BenQ GV31 portable projectors can overheat because of their lithium-ion battery. The firm has received three overheating reports, one of which caused burns to a consumer's hands.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Held at rubric level 3: the lithium-ion fire hazard is real and one burn injury was reported, but three overheating reports with a single hand-burn incident fall short of level 4's significant injury or property-damage threshold.

Plain-English summary

BenQ America Corp. has recalled BenQ-branded portable projectors, model GV31.

The projectors are white and circular, measure about 5.2 by 8 by 7.5 inches, weigh about 3.7 pounds, and run on a rechargeable lithium-ion battery. They sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons on top, and shipped with a remote control. The brand name and model number are printed on a label on the underside of the gray base.

The lithium-ion battery can overheat, posing fire and burn hazards. The firm has received three reports of the projector overheating, including one incident that resulted in burns on a consumer's hands.

Stop using the projector immediately and contact BenQ for a free battery repair or a replacement projector, including shipping, by registering at the recall page on BenQ's website to receive a prepaid label and package. Do not put the projector in the trash, general recycling, or used-battery recycling boxes — recalled lithium-ion batteries must be disposed of as hazardous waste. Contact your municipal household hazardous waste collection centre first to ask whether it accepts recalled lithium-ion batteries.

The recalled product

Product
BenQ GV31 Portable Projectors
Manufacturer
BenQ America Corp., of Costa Mesa, California
Category
Consumer Product — Projectors
Hazard
Affected units
1,249

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

See all →

Similar recalls