The Recall Desk
HighCPSC·24309·Announced 2024-07-18

BISSELL Steam Shot Handheld Steam Cleaners Recalled for Burn Hazard

BISSELL is recalling about 3.2 million Steam Shot Handheld Steam Cleaners because they can expel hot water or steam during heating or use, causing burn injuries. The company has received 183 reports of hot water or steam escaping, including 157 reports of minor burn injuries.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The source text reports 157 minor burn injuries from hot water or steam expulsion. Although injuries have been reported, they are characterized as minor and do not meet the threshold for hospitalization or serious injury that would trigger a Severe (4) or Critical (5) rating. A High (3) rating is appropriate for a risk-of-harm product where injury has been reported.

Plain-English summary

BISSELL Homecare Inc. is recalling about 3.2 million BISSELL® Steam Shot™ Handheld Steam Cleaners (plus about 355,000 sold in Canada) in model series 39N7 and 2994. The products have "STEAM SHOT" or "POWER STEAMER" printed on the side and are available in green, pink, blue, orange, white, black, purple, and red.

The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard. BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.

The steam cleaners were sold at Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.

Consumers should immediately stop using the recalled steam cleaners and contact BISSELL to receive either a $60 credit toward a BISSELL.com purchase or a $40 refund for each recalled unit. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall and obtain instructions on how to cut the cord and upload a photo showing the model number and cut cord. BISSELL can be reached toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, by email at [email protected], or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com.

The recalled product

Product
BISSELL® Steam Shot™ Handheld Steam Cleaners
Manufacturer
BISSELL Homecare Inc., of Grand Rapids, Michigan
Category
Consumer Product — Cleaning Equipment
Hazard
  • burn-injury
  • hot-water-expulsion
  • steam-hazard
Affected units
355,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same category