The Recall Desk
ModerateCPSC·23176·Announced 2023-04-06

BISSELL Cordless Wet Dry Vacuums Recalled for Fire Hazard

BISSELL is recalling about 2,000 Cordless Multi-Surface Wet Dry Vacuums (models 2551R and 25518) because the battery pack circuit board can overheat and smoke, creating a fire hazard. No injuries have been reported.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: No injuries or deaths have been reported. Although the hazard involves fire risk from a battery pack, the source explicitly states no reported injuries, making this a precautionary recall without documented harm. This falls under a voluntary precautionary recall with theoretical risk.

Plain-English summary

BISSELL Homecare Inc. is expanding a recall of BISSELL® Cordless Multi-Surface Wet Dry Vacuums, models 2551R and 25518. The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

About 2,000 units of models 2551R and 25518 are affected by this recall expansion. These vacuums were sold at Ollie's Bargain Outlet stores nationwide and online at www.hsn.com between May 2019 and July 2021 for approximately $180 to $330. This expansion follows a previous recall in January 2023 involving about 56,000 units of models 2551, 2551W, and 25519.

Consumers should immediately stop using the recalled vacuums. BISSELL is offering a free battery pack replacement. Consumers can either visit a local BISSELL authorized service center or schedule a free in-home repair visit from an authorized BISSELL service technician. To arrange a replacement, contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or visit www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls."

The recalled product

Product
BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551R and 25518
Manufacturer
BISSELL Homecare Inc., of Grand Rapids, Michigan
Category
Consumer Product — Household Appliances
Hazard
  • fire
  • battery-overheat
Affected units
2,000

Distribution

Distributed nationwide across the United States.

Related recalls

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