The Recall Desk
HighCPSC·05106·Announced 2005-02-11

BISSELL Recalls Upright Carpet Cleaners Due to Electric Shock Hazard

BISSELL is recalling about 750,000 upright carpet deep cleaners because the metal upper handle can cause electric shocks. Consumers should stop using the units and contact BISSELL for a free repair.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electric shock) where injury has been reported (six shocks), but no fatalities or serious injuries are documented, fitting the 'High' severity criteria for risk-of-harm products.

Plain-English summary

BISSELL Homecare Inc. is recalling about 750,000 upright carpet deep cleaners sold in the United States and Mexico. The recall is due to a defect in the metal upper handle, which can pose an electric shock hazard to consumers. BISSELL has received six reports of consumers receiving shocks from the unit.

The recalled cleaners have an open handgrip, a partially metal handle, and the word "BISSELL" printed on the front. Affected models include the PowerLifter Plus (1620), PowerSteamer ClearView (1692, 1692-1, 1692-R), Power Steamer (1685, 1693, 1693-R, 1693-W, 1694, 1694-1, 1694-R), Power Lifter (1694-3), and Rubbermaid X-tra-Lift (9E00). These units have date codes beginning with 01, 02, 03, or 04, printed on a label on the bottom of the unit. Cleaners marked "Inspected" on or near the label are not included in the recall.

The cleaners were sold at major discount, appliance, and department stores nationwide from January 2001 through December 2004 for between $100 and $145. Consumers should stop using the carpet cleaners immediately and contact BISSELL toll-free at (800) 237-7691 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit www.BISSELL.com, to locate the nearest service center for a free inspection and repair if necessary.

The recalled product

Product
BISSELL upright carpet deep cleaners
Manufacturer
BISSELL Homecare Inc., of Grand Rapids, Mich.
Category
Consumer Product — Vacuum Cleaners/Sweepers
Hazard
Affected units
750,000

Distribution

Distributed nationwide across the United States.

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