The Recall Desk
SevereCPSC·25389·Announced 2025-07-17

CasaClean Handheld Steamers Recalled Due to Serious Burn Injury Risk

Deale International is recalling about 23,000 CasaClean Handheld Steamers that can leak steam or spew hot water, causing serious burns. The company has received 26 reports of leaks, including 13 consumers with burns.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall qualifies as Severe under the criterion for significant injury reports. Deale has received 26 reports of leaking or steam-spewing, with 13 consumers confirming receipt of burns from the defective steamers.

Plain-English summary

Deale International LLC is recalling approximately 23,000 CasaClean Handheld Steamers (model DF-958) due to a burn injury hazard. The steamers were sold on HSN between November 2024 and April 2025 for approximately $40.

The handheld steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users. The company has received 26 reports of the steamers leaking water or steam, including 13 reports of consumers receiving burns.

The recall affects consumers who purchased CasaClean Handheld Steamers from HSN during the recall period. The affected model number is DF-958, which is listed on the product rating sticker on the bottom of the machine. The steamers come in white/gray and blue/gray colors and are intended to remove dirt, grease, and limescale from household surfaces.

Consumers should immediately stop using the recalled steamers and contact Deale International for instructions on how to safely cut the cord near the base of the machine. To receive a refund, consumers must take a photo of the cut cord near the base and upload it with their contact information to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall. For assistance, consumers can call Deale International toll-free at 877-880-6137 (9 a.m. to 5 p.m. ET), email [email protected], or visit www.thedeale.com/pages/casaclean-safety-recall.

The recalled product

Product
CasaClean Handheld Steamers
Manufacturer
Deale International LLC, of Fort Lauderdale, Florida
Category
Consumer Product — Household Appliances
Hazard
  • burn-injury
  • steam-leak
Affected units
23,000

Distribution

Distributed nationwide across the United States.

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