The Recall Desk
SevereCPSC·08601·Announced 2008-08-20

Thane H20 Steam Cleaners Recalled Due to Burn Hazard

Thane International is recalling H20 Portable Handheld Steam Cleaners because steam can escape from the handle, posing a burn risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a product with a burn hazard and 27 reported injury cases, which aligns with the rubric criteria for 'significant injury reports' under the Severe category.

Plain-English summary

Thane International Inc. is recalling about 134,000 H20 Portable Handheld Steam Cleaners due to a burn hazard. The recalled units are white and dark gray with "H20" and "M" printed on them. Model number YQ3888 and a produce code are printed on a label on the underside. This recall includes units with produce codes from 071025 through 080324.

The hazard exists because steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers. Thane has received 27 reports of burn injuries to consumers' hands and fingers.

The steam cleaners were sold nationwide via television infomercials and at www.thane.com from December 2007 through May 2008. Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product or a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.

The recalled product

Product
H20 Portable Handheld Steam Cleaners
Affected units
134,000

Distribution

Distributed nationwide across the United States.