The Recall Desk
HighCPSC·23725·Announced 2023-02-09

LiftMaster myQ Garage Door Control Panels Recalled for Entrapment Hazard

Chamberlain Group is recalling about 96,400 LiftMaster myQ garage door control panels because the secondary entrapment protection system can fail, allowing the garage door to close even when an obstruction is present. No injuries have been reported in the U.S.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (entrapment hazard from a garage door control system failure) where injury has not yet been reported in the U.S., meeting the High severity criterion. The source explicitly states "None reported in the U.S.," so the theoretical hazard without reported illness limits the score to 3 per the rubric.

Plain-English summary

Chamberlain Group LLC is recalling approximately 96,400 LiftMaster myQ garage door control panels sold in the U.S. The control panels were manufactured between March 2022 and October 2022 and are identified by model numbers 8500MC, 8500CMC, 8500RGDMC, RJO20MC, RJO20CMC, RJO20CHMC, 889LMMC, 889RGDMC, and 041A7928-3MC. These panels were sold individually or with wall-mount residential jackshaft garage door openers.

The recalled control panels have a secondary entrapment protection system that can fail, causing the garage door to close even when an obstruction is present. This poses an entrapment hazard. The panels were sold online and in stores at The Home Depot, Lowe's, Menards, and other stores and distributors nationwide from March 2022 through October 2022, priced at about $60 when sold as an accessory and between $500 and $700 when sold as a bundle.

No injuries have been reported in the United States. Consumers should immediately contact the Chamberlain Group toll-free at 833-775-1951 (9 a.m. to 5 p.m. CT Monday through Friday) or register online at https://support.chamberlaingroup.com to receive a free repair kit, including a replacement control panel and installation instructions. Chamberlain Group is contacting all known purchasers directly.

The recalled product

Product
LiftMaster myQ Garage Door Control Panels
Manufacturer
Grupo Chamberlain S.de R.L. de C.V., of Mexico
Category
Consumer Product — Garage Door Opener Control Panel
Hazard
  • entrapment
  • garage-door-closure-failure
Affected units
96,400

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

UPCs (8)

  • 012381203536
  • 012381203529
  • 012381203543
  • 012381188246
  • 012381191277
  • 012381203611
  • 012381203628
  • 012381204304

Distribution

Distributed nationwide across the United States.

Related recalls

Same category