The Recall Desk
HighCPSC·23274·Announced 2023-09-07

Emporia Smart Plugs Recalled Due to Electric Shock Hazard

Emporia Energy Corp. is recalling about 80,000 smart plugs sold online from July 2022 through May 2023 because they are not adequately grounded and can pose an electric shock hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The hazard is electric shock from inadequate grounding, which is a risk-of-harm product defect. Although the source explicitly states no injuries have been reported, the potential for serious injury from electric shock warrants a High severity classification.

Plain-English summary

Emporia Energy Corp. of Littleton, Colorado is recalling Emporia Smart Plugs. The smart plugs have a white finish exterior with "Emporia" printed on the front. They are designed to allow consumers to monitor energy use and control home appliances including fans, lamps, humidifiers, and other electronics via the Emporia App on a smartphone. The recall affects approximately 80,000 units of the 120V North American plugs, measuring about 3-1/2 inches wide, 1-1/2 inches high, and 1 inch deep. The plugs were sold individually or in multi-packs.

The recalled smart plugs are not adequately grounded and can pose an electric shock to the user. The firm has received two reports that the plugs were not properly grounded, causing the units not to operate. No injuries have been reported.

The smart plugs were sold online at shopemporiaenergy.com and Amazon.com from July 2022 through May 2023 for between $12 and $35.

Consumers should immediately stop using the recalled smart plugs and contact Emporia for a full refund or free replacement. Emporia will remotely disable the smart plug if it is connected to the internet. Consumers unable to connect to the internet can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned, a free replacement or full refund will be issued. Consumers can reach Emporia toll-free at 844-367-6742 from 9 a.m. to 5 p.m. CT Monday through Friday, email [email protected], or visit www.emporiaenergy.com/recall or www.emporiaenergy.com and click on "Product Recall" at the bottom of the page.

The recalled product

Product
Emporia Smart Plugs
Manufacturer
Emporia Energy Corp., of Littleton, Colorado
Category
Consumer Product — Smart Home / Electrical
Hazard
  • electric-shock
  • improper-grounding
Affected units
80,000

Distribution

Distributed nationwide across the United States.

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