The Recall Desk
HighCPSC·23073·Announced 2022-12-15

SIMU DMI6 Hz Motors for Awnings and Shutters Recalled for Electric Shock Hazard

SIMU is recalling approximately 13,800 DMI6 Hz motors used in motorized awnings and shutters because the power cable can disconnect during manual operation, creating an electric shock and electrocution hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The hazard presents a risk of electric shock and electrocution to consumers during use of the manual override feature. Although no injuries have been reported, the source text explicitly states the cable disconnection "poses" these hazards, making this a risk-of-harm product where injury has not yet been reported, meeting the High (3) threshold under the rubric.

Plain-English summary

SIMU/Somfy Systems Inc. is recalling approximately 13,800 SIMU DMI6 Hz motors sold with and used in motorized awnings and shutters. The affected motors are silver with some black coloring and have "Simu" and the model name printed on a label on the side.

The power cable on these motors can disconnect while the awning or shutter is being manually operated using the manual override feature. When disconnected, the cable poses an electric shock and electrocution hazard to consumers. No injuries have been reported.

The recalled motors were sold through SIMU authorized dealers, installers, and contractors from March 2018 through June 2022, priced between $1,260 and $1,740. Consumers can identify their motor using an online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.

Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. SIMU is offering free inspection and replacement motors. For assistance, contact SIMU toll-free at 855-944-5598 from 8 a.m. to 5 p.m. ET, Monday through Friday, or visit www.simu.com/us/dmi6hzrecall.

The recalled product

Product
SIMU DMI6 Hz motors sold with awnings and shutters
Manufacturer
SIMU/Somfy Systems Inc., of Dayton, New Jersey
Category
Consumer Product — Motorized Awnings and Shutters
Hazard
  • electric-shock
  • electrocution
  • cable-disconnect
Affected units
13,800

Distribution

Distributed nationwide across the United States.

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