The Recall Desk
HighCPSC·11043·Announced 2010-11-19

Somfy Recalls Motorized Awnings Due to Electrical Shock Hazard

Somfy Systems is recalling about 4,600 Sunea CMO RTS motorized awnings because the power cable can be severed during manual operation, posing a shock risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrical shock) where injury has not yet been reported, which aligns with the High severity criteria in the rubric.

Plain-English summary

Somfy Systems Inc. is recalling about 4,600 Sunea CMO RTS motorized awnings sold nationwide from December 2009 through September 2010. The recall involves specific model numbers 525A2, 535A2, and 550R2, which feature silver and black motor heads with "Somfy" printed on them. Motor heads that are entirely black are not included in this recall.

The hazard exists because the awning motor's power cable can be severed while the awning is opened or closed manually. This poses a risk of electrical shock to the user. No injuries have been reported in connection with this recall.

Consumers should immediately stop using the recalled awning motors and the awning's manual crank. They should unplug the device and/or pull the circuit breaker to protect against anyone using the awning. Consumers can contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit www.somfysystems.com, to receive free installation of a replacement awning motor.

The recalled product

Product
Motorized Awnings
Manufacturer
Somfy Systems Inc., of Dayton, N.J.
Category
Consumer Product — Outdoor Awnings
Hazard
Affected units
4,600

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · electrical shock

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