The Recall Desk
HighCPSC·21716·Announced 2020-12-31

Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards

Anticimex is recalling about 2,750 SMART Connect Mini Devices because the power supply can overheat, causing the plastic enclosure to fly off and posing fire and injury risks.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire and injury hazards) where no injuries have yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Anticimex Inc. is recalling approximately 2,750 SMART Connect Mini Devices. These devices serve as communication hubs for digital pest control systems and were installed by licensed technicians between March 2020 and October 2020. The devices are white, plastic-covered units mounted to walls, with the model number 300 110 Rev. C located on the back.

The recall is due to a hazard where the device's power supply can overheat while charging. This overheating can cause the plastic enclosure to fly off, posing fire and injury hazards. Anticimex has reported one instance of a voltage regulator failure resulting in battery cell failure at their facility, but no injuries have been reported to date.

Consumers should immediately stop using the recalled devices. They should not unplug the installed devices until contacted by Anticimex to schedule a removal appointment. Anticimex is directly contacting all known purchasers to provide further instructions. The replacement and installation of a new device will be provided free of charge. Consumers can also contact Anticimex toll-free at 888-522-5770 or visit their website for more information.

The recalled product

Product
SMART Connect Mini Devices
Manufacturer
Anticimex Inc., of Berkeley Heights, N.J.
Category
Consumer Product — Pest Control Equipment
Hazard
Affected units
2,750

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

See all →