The Recall Desk
SevereCPSC·19738·Announced 2019-04-17

Heat Hero Recalls Portable Mini Heaters Due to Fire and Burn Hazards

Heat Hero LLC is recalling about 20,000 portable mini heaters because they can overheat, smoke, and catch fire, posing fire and burn hazards.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a significant injury/property-damage risk, with 10 units catching fire and two incidents resulting in property damage, meeting the criteria for a Severe rating.

Plain-English summary

Heat Hero LLC is recalling about 20,000 portable mini heaters sold online at Shop.buyheathero.com from October 2018 through March 2019. The recalled heaters are 350W plug-in ceramic space heaters that are black, measure about 10 inches tall and 5 inches wide, and feature an LED digital screen, four control buttons, a front grill, a red on/off button, a three-prong plug, and a bottom vent. The Heat Hero logo is printed on the product packaging. In addition, about 49 units were sold in Canada.

The heaters pose fire and burn hazards because they can overheat, smoke, and catch fire. The firm has received 117 reports of the heater overheating, including 47 units smoking and 10 catching on fire, with two incidents resulting in property damage. No injuries have been reported.

Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly. Consumers can also contact Heat Hero toll-free at 877-479-9172 from 8:30 a.m. to 4:30 p.m. PT Monday through Friday or visit the recall information page at shop.buyheathero.com.

The recalled product

Product
Portable mini heaters
Manufacturer
Heat Hero LLC, of Irvine, Calif.
Category
Consumer Product — Heating Equipment
Hazard
Affected units
20,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

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