eheat Recalls Envi Wall Heaters Due to Overheating and Burn Hazard
eheat is recalling about 35,000 Envi wall heaters sold in the U.S. and Canada due to a defect that can cause overheating, smoke, or melting, posing a burn hazard.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (burn hazard) where injury has not yet been reported, which corresponds to a score of 3 (High) per the rubric.
Plain-English summary
eheat, Inc. is recalling about 35,000 Envi high-efficiency electric panel heaters sold in the United States and about 700 units sold in Canada. The heaters were sold online at www.eheat.com and at some specialty retailers between July 2015 and August 2016 for between about $140 and $160. The affected units are white or black, measure about 19 inches by 22 inches by 2 inches, and have model numbers located on the back of the unit in the bottom left corner. The specific model numbers involved are HH1012T, HW1012T, HW1012N, HW1022T, HW1022N, and HH1012T-BK.
The recall is due to improper wire crimping by the manufacturer, which can cause the unit to overheat, smoke, or melt, posing a burn hazard. eheat has received approximately 300 reports of overheating involving the Envi heaters. No injuries have been reported.
Consumers with recalled wall heaters purchased between July 2015 and August 2016 should immediately contact eheat for a free repair. Consumers can contact eheat toll-free at 888-803-0513 from 8 a.m. through 7 p.m. ET Monday through Friday, or online at http://www.eheat.com by clicking on Safety Recall Notice, or at www.recallrtr.com/wallheater by clicking on Register for more information.
The recalled product
- Product
- Envi high-efficiency electric panel heaters
- Manufacturer
- eheat, Inc., of Tomball, Texas
- Category
- Consumer Product — Home Heating
- Affected units
- 35,000
Distribution
Distributed nationwide across the United States.
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