The Recall Desk
HighCPSC·21756·Announced 2021-06-24

Gramr Brushed Gold Tea Kettles Recalled for Burn Hazard

Gramr is recalling about 92,135 Brushed Gold Tea Kettles because they can expel hot water and excessive steam during use, posing a burn hazard. The company has received 122 reports of the kettles expelling hot water or steam, including 18 reports of minor burn injuries.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (burn injury from hot water and steam expulsion) where minor injuries have been reported (18 reports). Per the severity rubric, products where risk of harm exists and injury has been reported warrant a High severity score of 3.

Plain-English summary

Gramr Inc., operating under the business name CAUSEBOX (renamed to Alltrue in May 2021), is recalling about 92,135 Brushed Gold Tea Kettles. The stainless-steel kettles with brushed gold finish measure approximately 5.5 inches in diameter and 8 inches from the bottom to the top of the handle, with "Rose & Fitzgerald" stamped on the bottom.

The kettles pose a burn hazard because they can expel hot water and/or excessive steam during use. Gramr has received 122 reports of kettles expelling hot water and/or steam, including 18 reports of minor burn injuries.

The recalled kettles were sold online at www.causebox.com in the 2021 "Winter Box" seasonal assortments from November 2020 through April 2021 for between $50 and $55, and separately online at www.roseandfitzgerald.com from December 2020 through February 2021 for about $100.

Consumers should immediately stop using the kettles and contact Gramr for a refund or credit towards the purchase of another product. Gramr is contacting all known purchasers directly. Consumers can reach Gramr toll-free at 866-512-2152 from 9 a.m. to 5 p.m. PT Monday through Friday, or visit www.causebox.com and click on "Safety Notices" for more information.

The recalled product

Product
Brushed Gold Tea Kettles
Manufacturer
Gramr Inc., d/b/a CAUSEBOX (On May 18, 2021, Gramr, Inc. changed its d/b/a name from CAUSEBOX to Alltrue)
Category
Consumer Product — Kitchen / Cookware
Hazard
  • burn-injury
  • scalding
  • steam-burn
Affected units
92,135

Distribution

Distributed nationwide across the United States.

Related recalls

Same category