The Recall Desk
SevereCPSC·13205·Announced 2013-05-30

Teavana Recalls Glass Tea Tumblers Due to Laceration and Burn Hazards

Teavana is recalling approximately 445,000 glass tea tumblers in the U.S. and 24,850 in Canada because they can break or shatter unexpectedly, posing laceration and burn hazards.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a consumer product with reported injuries, including lacerations and burns, which meets the rubric criteria for a Severe (4) rating due to significant injury reports.

Plain-English summary

Teavana Corporation is recalling approximately 445,000 glass tea tumblers in the United States and 24,850 in Canada. The recalled products are double-walled beverage glasses, some with removable stainless steel tea infuser baskets, removable lids, and ornamental etchings. The tumblers were sold at Teavana stores and online from August 2007 through May 2013 for prices ranging from about $15 to $100, depending on the model and whether sold as part of a set.

The glass tea tumblers can break or shatter unexpectedly, posing laceration and burn hazards. Teavana has received approximately 302 reports of the glass breaking or shattering, including six reports of lacerations and burns when the tumblers broke during use. Reported injuries include cut fingers and legs and burned toes.

Consumers should immediately stop using the glass tea tumblers and return them to a Teavana store location for a free replacement metallic tea tumbler and a complimentary 2 oz. package of Opus Rouge Rooibos Tea. Consumers returning tumblers or glasses sold as part of sets will receive a replacement tumbler and package of tea for each tumbler or glass in that set. Three specific store locations are excluded from this return policy: Columbia Mall in Columbia, Maryland; Dallas Fort Worth Airport in Arlington, Texas; and Galleria Mall in Fort Lauderdale, Florida. Consumers can contact Teavana toll-free at (877) 261-1509 from 8 a.m. to 5 p.m. ET Monday through Friday for more information.

The recalled product

Product
Teavana Glass Tea Tumblers
Manufacturer
Shaanxi Cathay Import and Export Corporation, of China
Category
Consumer Product — Kitchenware
Hazard
Affected units
445,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · laceration

See all →