The Recall Desk
HighCPSC·10125·Announced 2010-01-28

Starbucks Recalls Glass Water Bottles Due to Laceration Hazard

Starbucks is recalling glass water bottles because the bottles or stoppers can shatter, posing a laceration hazard to consumers.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (glass shattering) where injury has been reported (hand lacerations), fitting the High severity criteria for products with reported injuries but no fatalities or severe structural defects.

Plain-English summary

Starbucks Coffee Company is recalling approximately 11,000 clear glass water bottles in the United States and 1,200 in Canada. The recall involves 20-ounce bottles with SKU number 11003503 and a blue label reading "Glass Water Bottle." The bottles were sold at Starbucks company-operated stores and at Starbucks locations in Safeway and Target stores nationwide during January 2010 for about $9.

The recall is being issued because the glass water bottle and/or its stopper can shatter when the consumer is removing or inserting the stopper. This poses a laceration hazard to consumers. The firm has received 10 reports of either glass stoppers or water bottles shattering, including eight reports of hand lacerations.

Consumers should immediately stop using the glass water bottles and return the product to the Starbucks location where purchased to receive a full refund. Starbucks is also offering a complimentary beverage, of any size, to consumers upon return of the glass water bottles. For additional information, consumers can contact Starbucks at (877) 492-6333 between 8 a.m. to 11 p.m. ET Monday through Friday, or visit the firm's Web site at www.starbucks.com.

The recalled product

Product
Glass Water Bottles
Affected units
11,000

Distribution

Distributed nationwide across the United States.

Same manufacturer · Starbucks Coffee Company, of Seattle, Wash.

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