Continuum Recalls Lenox Tea Kettles Due to Burn Hazard
Continuum is recalling Lenox 2.5 Quart Tea Kettles because they can expel hot water, posing a burn hazard. Consumers should stop using the kettles and contact the company for a refund.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves significant injury reports, specifically four reports of burn injuries, some of which were severe, meeting the criteria for a Severe rating.
Plain-English summary
Continuum Sales & Marketing Corp. is recalling approximately 56,000 Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettles. The recalled kettles feature a three-layered bottom and were sold in blue, red, silver, and gold. The brand name Lenox is written on the sides and bottom of the kettle. The products were manufactured in China.
The recall is due to a burn hazard. The tea kettles can expel hot water through the top during use. Continuum has received 14 reports of the kettles expelling hot water, including four reports of burn injuries, some of which were severe.
The kettles were sold nationwide at Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores from September 2013 through November 2017 for between $30 and $50. Consumers should immediately stop using the recalled tea kettles. They should contact Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday, or online at www.gocontinuum.com, for a full refund if proof of purchase is available, or a refund of $29.99 if not.
The recalled product
- Product
- Lenox 2.5 Quart Tea Kettles
- Category
- Consumer Product — Kitchenware
- Hazard
- Affected units
- 56,000
Distribution
Distributed nationwide across the United States.
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