The Recall Desk
HighCPSC·21177·Announced 2021-08-11

Delayed Egress Locks Recalled Due to Entrapment Risk

dormakaba USA is recalling about 2,400 Delayed Egress Locks (model DE8310) that may fail to open, trapping occupants and preventing emergency evacuation. The firm has received 56 incident reports, with no injuries reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The product poses a risk of entrapment and inability to evacuate during an emergency, which is a risk-of-harm scenario. Although no injuries have been reported and the hazard is not a high-risk pathogen or allergen, the 56 documented incidents confirm the failure mechanism is real and affects building safety—meeting the threshold for High severity.

Plain-English summary

dormakaba USA Inc. is recalling Delayed Egress Locks with model number DE8310 manufactured by Shanghai One Top Corporation. These locks are designed to detect door pressure and release after a 15 or 30-second delay, and are typically installed on perimeter exit doors and internal fire doors. The recalled locks may fail to open, which poses a risk of entrapment and inability to evacuate a location during an emergency.

Approximately 2,400 units were installed by contractors nationwide between October 2019 and March 2021. The locks include an internal or external alarm sounder, a key switch for reset and override, and a building code sign for single outswinging doors. The firm has received reports of 56 incidents involving the recalled locks. No injuries have been reported.

Facilities using the recalled locks should contact dormakaba USA for instructions on receiving a free repair of the firmware by a technician. Consumers can reach the firm at 800-265-6630 from 8 a.m. to 5 p.m. ET Monday through Friday, by email at [email protected], or online at dormakaba.us by searching for "recall" or "DE8310."

The recalled product

Product
Delayed Egress Locks
Manufacturer
Shanghai One Top Corporation, of Shanghai, China
Category
Consumer Product — Door Hardware / Locks
Hazard
  • entrapment
  • emergency-egress-failure
  • lockset-malfunction
Affected units
2,400

Distribution

Distributed nationwide across the United States.

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