The Recall Desk
HighCPSC·20728·Announced 2020-03-19

Woom Bicycles Recalled Due to Front Fork Detachment and Injury Hazards

Woom bikes USA is recalling approximately 5,500 model 4, 5, and 6 bicycles because the front fork can loosen and detach, posing fall and injury risks.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect (fork detachment) that poses a risk of fall and injury, but the source explicitly states that no injuries have been reported, which aligns with the rubric for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Woom bikes USA is recalling approximately 5,500 woom model 4 (20 inch), 5 (24 inch), and 6 (26 inch) bicycles. The recall is due to a hazard where the bicycle's front fork can loosen and detach, which poses fall and injury risks to the rider. The affected bicycles were sold online at us.woombikes.com from August 2018 through March 2019 for approximately $450 to $500. The bikes were available in red, blue, green, purple, and yellow, and feature "Woom" printed across the bottom tube of the frame.

The firm has received two reports of the fork becoming loose or detaching in the United States, but no injuries have been reported. The bicycles were manufactured in Cambodia.

Consumers should immediately stop using the recalled bicycles and contact Woom bikes USA for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit that includes installation instructions. Consumers can also contact the firm toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday, or email [email protected].

The recalled product

Product
Woom model 4, 5, 6 bicycles
Manufacturer
Woom bikes USA, Austin, Texas
Category
Consumer Product — Bicycles
Hazard
Affected units
5,500

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fall

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