The Recall Desk
HighCPSC·17044·Announced 2016-12-06

Atrium Recalls SafeHarbor Vinyl Impact Windows Due to Injury Hazard

Atrium is recalling about 580 SafeHarbor vinyl impact windows because the glass can separate from the frame during hurricanes, posing an impact injury hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (impact injury hazard) where no injuries have been reported, which aligns with the High severity criteria in the rubric.

Plain-English summary

Atrium Windows and Doors Inc. is recalling approximately 580 SafeHarbor Series 65 and 265 vinyl impact windows. These windows were custom manufactured and installed by contractors to meet specific building specifications, resulting in variations in size and shape. The windows are identified by a removable label bearing the "SafeHarbor" brand name.

The recall was issued because the glass in these windows can separate from the frame during hurricane conditions, which creates an impact injury hazard. No injuries have been reported in connection with this recall.

The affected windows were sold at ABC Supply, Absolute Installation, Builder's First Source, Gulf Coast Lumber, Jupiter Industries, Lansing, Lowe's, and Lumberman's stores nationwide from March 2016 through September 2016 for between $350 and $750. Consumers should avoid areas with the recalled windows during hurricane conditions and contact Atrium to schedule a free repair. Atrium can be reached at 800-377-6524 from 8 a.m. to 5 p.m. ET Monday through Friday, via email at [email protected], or online at www.atriumwindows.com by clicking on "Safety Alert".

The recalled product

Product
SafeHarbor vinyl impact windows
Manufacturer
Atrium Windows and Doors Inc., of Welcome, N.C.
Category
Consumer Product — Windows
Hazard
Affected units
580

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · impact injury

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