The Recall Desk
HighCPSC·23722·Announced 2023-01-12

MI Windows and Doors 1620 Vinyl Single-Hung Impact Windows Recall

MI Windows and Doors is recalling about 25,000 model 1620 vinyl single-hung impact windows with window opening control devices due to a defective tilt latch that can cause the control devices to malfunction, posing fall and serious injury hazards.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a risk-of-harm product (fall hazard from window malfunction) where injury has not yet been reported. Although no illnesses or injuries are documented, the hazard of serious injury from a fall is explicitly stated in the source, warranting a High severity rating per the rubric.

Plain-English summary

MI Windows and Doors LLC is recalling approximately 25,000 units of their 1620 vinyl single-hung impact windows with window opening control devices. The windows were manufactured prior to November 2022 and sold in various sizes and colors.

The recalled windows feature two surface-mounted tilt latches and two window opening control devices on the left and right sides. The tilt latch can malfunction, causing the window opening control devices to fail and creating a fall hazard.

The windows were sold by independent window distributors, including C and C Window & Door and Southeastern Sash, in the U.S. southern coastal region (Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, and Texas) between September 2017 and November 2022, priced between $500 and $700.

Consumers should immediately close and lock the recalled windows and contact MI Windows and Doors at 800-276-0408, email [email protected], or visit www.miwindows.com/1620impactWOCDRecall for a free in-home repair to replace the window opening control devices. No injuries have been reported.

The recalled product

Product
1620 vinyl single-hung impact windows with window opening control devices
Manufacturer
MI Windows and Doors LLC, of Harrisburg, Pennsylvania
Category
Consumer Product — Windows and Doors
Hazard
  • fall-hazard
  • serious-injury-hazard
  • malfunction
Affected units
25,000

Distribution

Distributed nationwide across the United States.

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