The Recall Desk
Our severity:HighCPSC·23722·Announced 2023-01-12

MI Windows and Doors 1620 Vinyl Single-Hung Impact Windows Recall

MI Windows and Doors is recalling about 25,000 model 1620 vinyl single-hung impact windows with window opening control devices due to a defective tilt latch that can cause the control devices to malfunction, posing fall and serious injury hazards.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a risk-of-harm product (fall hazard from window malfunction) where injury has not yet been reported. Although no illnesses or injuries are documented, the hazard of serious injury from a fall is explicitly stated in the source, warranting a High severity rating per the rubric.

Plain-English summary

MI Windows and Doors LLC is recalling approximately 25,000 units of their 1620 vinyl single-hung impact windows with window opening control devices. The windows were manufactured prior to November 2022 and sold in various sizes and colors.

The recalled windows feature two surface-mounted tilt latches and two window opening control devices on the left and right sides. The tilt latch can malfunction, causing the window opening control devices to fail and creating a fall hazard.

The windows were sold by independent window distributors, including C and C Window & Door and Southeastern Sash, in the U.S. southern coastal region (Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, and Texas) between September 2017 and November 2022, priced between $500 and $700.

Consumers should immediately close and lock the recalled windows and contact MI Windows and Doors at 800-276-0408, email [email protected], or visit www.miwindows.com/1620impactWOCDRecall for a free in-home repair to replace the window opening control devices. No injuries have been reported.

The recalled product

Product
1620 vinyl single-hung impact windows with window opening control devices
Affected units
25,000

Distribution

Distributed nationwide across the United States.

Same manufacturer · MI Windows and Doors LLC, of Harrisburg, Pennsylvania

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