The Recall Desk
HighCPSC·09765·Announced 2009-08-25

Pella Recalls Architect and 850 Series Casement Windows for Impact Hazard

Pella is recalling about 6,500 casement windows because a hinge can break, causing the window sash to fall and pose an injury risk to people below.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the window sash can fall and cause injury, but the source explicitly states that no injuries have been reported, fitting the criteria for a High severity score.

Plain-English summary

Pella Corp. is recalling approximately 6,500 Architect Series® and 850 Series® casement windows. These windows were sold in various sizes and typically feature heavier window glaze, such as HurricaneShield® Impact-Resistant glass.

The recall is due to a hazard where the window hinge can break, causing the sash to fall out. This poses a risk of injury to persons located beneath the window. The company is aware of one report of a hinge breaking and the sash falling, but no injuries have been reported.

The windows were sold through authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2,000. Consumers should immediately stop using the affected windows and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.

The recalled product

Product
Architect Series® and 850 Series® Casement Windows
Affected units
6,500

Distribution

Distributed nationwide across the United States.