The Recall Desk
HighCPSC·13138·Announced 2013-03-12

White House | Black Market Women's High-Heel Shoes Recalled for Fall Hazard

Impo International is recalling specific White House | Black Market women's high-heeled shoes because the heels can become unstable, posing a fall hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) where injury has not yet been reported, which corresponds to a score of 3 (High) per the rubric.

Plain-English summary

Impo International LLC is recalling about 13,500 units of White House | Black Market women's high-heeled shoes. The recall involves the Versailles model (570053826) and the Lourdes model (570053756). These shoes feature four-inch heels and are made of faux snakeskin; the Versailles model is available in cream, black, and brown, while the Lourdes model is black with a white t-strap and trim. The model name is stamped inside the shoes and on the shoe box, and the model number is printed on the shoe box.

The heels on the recalled shoes can become unstable, which poses a fall hazard. No injuries have been reported in connection with this recall.

The shoes were sold at White House | Black Market stores nationwide and online at whitehouseblackmarket.com from August 2012 through October 2012 for about $120. Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price. Alternatively, consumers can contact White House | Black Market to receive instructions for returning the shoes by mail.

The recalled product

Product
Women's high-heel shoes
Hazard
Affected units
13,500

Distribution

Distributed nationwide across the United States.