The Recall Desk
ModerateCPSC·24027·Announced 2023-11-16

Khaite Women's High Heeled Sandals Recalled for Detaching Heels and Fall Risk

Khaite is recalling approximately 1,860 women's high heeled sandals from its Spring Summer 2024 collection because the heels can detach, creating a fall hazard. Consumers should stop using the shoes immediately and contact Khaite for a refund.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: No injuries or illnesses have been reported. The hazard is a detaching heel that poses a theoretical risk of fall injury. This is a voluntary precautionary recall with no confirmed harm, which fits the "Moderate" criterion of low-risk or precautionary recalls.

Plain-English summary

Khaite LLC, of New York, is recalling three styles of women's high heeled sandals from the Spring Summer 2024 collection: the Linden Sandal, Louisa Strappy Sandal, and Seigel Heel Sandal. Approximately 1,860 units are affected. The heels on these shoes can detach, posing a fall hazard to wearers.

The recalled sandals were sold at Khaite stores, Bergdorf Goodman, Nordstrom, Saks Fifth Avenue, and other independent stores worldwide, as well as online at Khaite.com, Net-a-porter.com, and MatchesFashion.com between October 2022 and July 2023. Prices ranged from $920 to $1,080. Model numbers are printed on the shoeboxes, and "Khaite" is printed on the soles of all affected shoes.

No injuries have been reported. Consumers should immediately stop using the recalled shoes. Those who purchased from Khaite stores or Khaite.com should email [email protected] for return instructions, free return shipping, and a full refund. Purchasers from third-party retailers must return the product to that retailer for a full refund or store credit.

The recalled product

Product
Women's high heeled sandals (Spring Summer 2024 collection, Louisa, Linden and Seigel Heel Sandals)
Hazard
  • heel-detachment
  • fall-hazard
Affected units
1,860

Distribution

Distributed nationwide across the United States.