The Recall Desk
HighCPSC·12049·Announced 2011-11-30

Mophie Recalls iPod Touch Battery Cases Due to Burn Hazard

Mophie is recalling about 6,118 iPod Touch battery cases because the integrated circuit switch can overheat, posing a burn hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (burn hazard) where injury has been reported (nine minor burns), but no serious injuries or deaths are noted, fitting the High severity criteria.

Plain-English summary

Mophie LLC is recalling about 6,118 units of the Mophie Juice Pack Air rechargeable external battery case for the iPod Touch 4G. The product consists of a lithium polymer battery built into a plastic case that snaps onto the back of the music player. The battery cases are available in black, blue, or red. The recall affects only units with serial numbers beginning with the first five alphanumeric characters TR113 through TR120. The serial number is located inside the housing of the product.

The recall is being issued because the battery case's integrated circuit switch can overheat, which poses a burn hazard to consumers. Mophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming, and nine reports of minor burns.

The recalled battery cases were sold at B&H Photo, Barnes & Noble, InMotion Entertainment, J&R Music World, Marine Corps Exchange stores, Amazon.com, and mophie.com since April 2011 for about $50. Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product. For additional information, consumers can contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange.

The recalled product

Product
Rechargeable External Battery Case
Affected units
6,118

Distribution

Distributed nationwide across the United States.