The Recall Desk
HighCPSC·10013·Announced 2009-10-16

Raynor Recalls Quantum Office Chairs Due to Seatback Fall Hazard

Raynor Marketing is recalling Quantum office chairs because seatback bolts can loosen, posing a fall hazard. Consumers should stop using the chairs and contact Raynor for a free repair kit.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) with reported injuries (bumps and bruises) but no reports of serious injury or death, fitting the 'High' severity criteria.

Plain-English summary

Raynor Marketing is recalling approximately 150,000 Quantum Realspace PRO 9000 Series Mid-Back Multifunction Mesh Chairs and Multifunction Mesh Chairs with Headrests. The recall involves specific SKUs #510830 and #690690. The Realspace PRO Mesh Guest Chair is not included in this recall.

The recalled chairs pose a fall and injury hazard because the bolts attaching the seatback can loosen and detach. Raynor has received reports of 33 seatback detachments and 14 injuries involving bumps and bruises.

The chairs were sold exclusively at Office Depot stores nationwide and on the web from May 2006 through August 2009. The mid-back chairs sold for about $300, and the chairs with headrests sold for about $350. Consumers should immediately stop using the recalled office chairs and contact Raynor to receive a free repair kit.

The recalled product

Product
Quantum Realspace PRO™ 9000 Series Mid-Back Multifunction Mesh Chair and Multifunction Mesh Chair with Headrest
Affected units
150,000

Distribution

Distributed nationwide across the United States.