The Recall Desk
HighCPSC·09105·Announced 2009-01-27

Milestone AV Technologies Recalls LCD Television Wall Mounts Sold at Best Buy

Milestone AV Technologies is recalling approximately 140,000 LCD television wall mounts sold at Best Buy because the units can crack, causing the television to fall and potentially injure consumers.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the television can fall and cause injury, but the source text explicitly states that no injuries have been reported, which limits the score to 3 per the rubric.

Plain-English summary

Milestone AV Technologies, of Savage, Minn., is recalling approximately 140,000 LCD television wall mounts, specifically INIT models NT-TVM103 and NT-TVM104. These products were sold exclusively at Best Buy stores nationwide from June 2007 through December 2008 for between $60 and $90. The model numbers are located on the UL sticker on the television interface.

The wall mounts can crack when used with televisions 26 inches and larger or with televisions that include a DVD player. If the mount cracks, the television can fall from the wall, posing a serious risk of injury to consumers standing nearby. Milestone is aware of 28 incidents where the mount cracked and the television fell, but no injuries have been reported.

Consumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit. Consumers can call Milestone toll-free at (877) 277-3707 between 7 a.m. and 7 p.m. CT Monday through Friday, or log on to the company's recall website at www.milestone.com/initmount.

The recalled product

Product
LCD television wall mounts
Manufacturer
Milestone AV Technologies, of Savage, Minn.
Category
Consumer Product — Home Improvement
Hazard
Affected units
140,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · falling object

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