The Recall Desk
HighNHTSA·25V874000·Announced 2025-12-17

Kia Sportage instrument panel screen may fail due to software error

Kia is recalling certain 2023-2025 Sportage and Sportage Plug-In Hybrid vehicles with a 4.2-inch screen and a Kia tow hitch harness, because a software error may make the instrument panel screen fail.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Rubric level 3 covers risk-of-harm where injury has not yet been reported: the failure is confined to the instrument display while the vehicle retains control, braking and propulsion, and no incidents are recorded.

Plain-English summary

Kia America, Inc. is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric and 2024-2025 Sportage vehicles equipped with a 4.2-inch screen and a Genuine Kia tow hitch harness accessory. About 5,046 units are potentially affected.

Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 101, "Controls and Displays".

NHTSA states that an instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed on February 13, 2026. Owners may contact Kia customer service at 1-800-333-4542, referencing recall number SC359, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
KIA SPORTAGE, SPORTAGE PHEV
Brand
KIA
Manufacturer
Kia America, Inc.
Category
Vehicle — Instrument panel
Hazard
Affected units
5,046

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SPORTAGE
  • SPORTAGE PHEV

Distribution

Distributed nationwide across the United States.

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