The Recall Desk
HighNHTSA·25V850000·Announced 2025-12-09

Thomas Built Buses Recalls Saf-T-Liner C2 Models Due to Wheelchair Restraint Defect

Daimler Trucks North America is recalling 2026-2027 Thomas Built Buses Saf-T-Liner C2 models because the wheelchair restraint retractor may fail to lock, increasing injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety-critical restraint system failure that increases the risk of injury, but the source text does not report any actual injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses. These vehicles are equipped with a QRT-Deluxe or QRT-Max wheelchair restraint system.

The defect involves the wheelchair restraint retractor, which may not lock. This failure prevents the wheelchair from being properly secured. An unsecured wheelchair can move during transit, which increases the risk of injury to the occupant.

A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed on February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.

The recalled product

Product
THOMAS BUILT BUSES SAF-T-LINER C2 JOULEY, SAF-T-LINER C2
Brand
THOMAS BUILT BUSES
Manufacturer
Daimler Trucks North America, LLC
Category
Vehicle — Transit Bus
Hazard
Affected units
2

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SAF-T-LINER C2 JOULEY
  • SAF-T-LINER C2

Distribution

Distributed nationwide across the United States.

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