Ford Recalls Lincoln Nautilus and Explorer Hybrids for Pedestrian Warning Defect
Ford is recalling 2024-2026 Lincoln Nautilus Hybrids and 2025 Explorer Hybrid police vehicles because a software error may prevent the pedestrian warning sound from playing.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (pedestrian safety) where injury has not yet been reported, fitting the 'High' severity criteria for theoretical hazards without confirmed incidents.
Plain-English summary
Ford Motor Company is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Ford Explorer Hybrid police vehicles. The recall addresses a software error that may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
A vehicle that does not produce this warning sound may fail to alert pedestrians of an approaching vehicle, which increases the risk of injury. No specific injuries or fatalities are reported in the source text.
Dealers will update the audio control module and digital signal processing module software free of charge, either in-person or through an over-the-air (OTA) update. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's recall number is 25SA2.
The recalled product
- Product
- LINCOLN, FORD NAUTILUS HYBRID, EXPLORER HYBRID
- Brand
- LINCOLN
- Manufacturer
- Ford Motor Company
- Affected units
- 43,438
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- NAUTILUS HYBRID
- EXPLORER HYBRID
Distribution
Distributed nationwide across the United States.
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