The Recall Desk
Our severity:SevereNHTSA·25V125000·Announced 2025-02-28

Audi Q4 e-tron on-board charger failure can cut drive power

Volkswagen is recalling certain 2024-2025 Audi Q4 e-Tron and 2024 ID.4 vehicles because the on-board charger may fail and stop charging the 12-volt battery, causing a loss of drive power.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: Rubric level 4 covers structural vehicle defects: charger failure drains the 12-volt system and the source states this results in a loss of drive power.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2024-2025 Audi Q4 e-Tron SUV and Q4 e-Tron Sportback, and 2024 ID.4 vehicles. About 13,769 units are potentially affected.

The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

NHTSA states that a loss of drive power increases the risk of a crash.

Dealers will replace the OCDC free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
AUDI, VOLKSWAGEN Q4 SPORTBACK E-TRON, Q4 E-TRON, ID.4
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Electrical system
Hazard
Affected units
13,769

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • Q4 SPORTBACK E-TRON
  • Q4 E-TRON
  • ID.4

Distribution

Distributed nationwide across the United States.

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