The Recall Desk
Our severity:HighNHTSA·23V842000·Announced 2023-12-13

Audi Electric Vehicles Recalled for Fire Risk in Charging Cable

Audi is recalling select 2019-2024 electric vehicles due to fire risk from overheating 220V/240V home charging cables. Owners should stop using the affected cables and switch to 110V charging or public stations until replacement cables with temperature sensors are supplied.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This qualifies as a risk-of-harm product where injury has not yet been reported. While fire poses a serious potential consequence, the absence of reported injuries or property damage, combined with an available preventive remedy, keeps the severity at High rather than Severe.

Plain-English summary

Volkswagen Group of America, Inc. (Audi) is recalling select Audi electric vehicles from model years 2019 through 2024, including the A8, A7, e-tron, Q5, and Q4 e-tron models. Approximately 93,196 vehicles are affected.

The recall addresses a fire hazard in the 220V/240V home charging cable. When a vehicle is charged at 100% using the compact charging system on the 220V/240V outlet, some home power outlets may be unable to handle the required electrical current, causing the outlet or charging cable to overheat and increasing the risk of fire.

Owners should immediately stop using the 220V/240V compact/portable charging cable and use only the 110V home charging cable or public charging stations instead. Audi dealers will provide a replacement 220V/240V charging cable that includes a temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024.

For assistance, owners can contact Audi customer service at 1-800-253-2834 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

The recalled product

Product
AUDI E-TRON, A8, E-TRON GT, RS E-TRON GT
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Electric Vehicle Charging System
Hazard
Affected units
93,196

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (7)

  • E-TRON
  • A8
  • E-TRON GT
  • RS E-TRON GT
  • A7
  • Q4 E-TRON
  • Q5

Distribution

Distributed nationwide across the United States.

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