The Recall Desk
Our severity:HighNHTSA·24V391000·Announced 2024-06-03

2023 Nissan Ariya: Loss of Drive Power Due to Motor Assembly Defect

Nissan is recalling certain 2023 Ariya vehicles with defective electric front traction motors. Damaged O-rings can cause internal oil leaks and unexpected loss of drive power, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Loss of drive power while driving presents a significant crash risk, and the defect affects the electrical propulsion system. However, no injuries, deaths, or property damage have been reported. This meets the criterion for High severity: a risk-of-harm product where injury has not yet been reported.

Plain-English summary

Nissan North America, Inc. is recalling certain 2023 Nissan Ariya vehicles due to a defect in the electric front traction motor. O-rings inside the motor may have been damaged during assembly, which can result in an internal oil leak.

The internal oil leak caused by the damaged O-rings can lead to an unexpected loss of drive power. Loss of drive power while driving increases the risk of a motor vehicle crash.

Owners should contact Nissan customer service at 1-800-867-7669 to schedule a replacement of the front traction motor assembly, which will be performed free of charge. Owner notification letters were mailed on July 26, 2024. For additional information, owners may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov. Approximately 84 vehicles are affected by this recall.

The recalled product

Product
NISSAN ARIYA
Brand
NISSAN
Manufacturer
Nissan North America, Inc.
Category
Vehicle — Electric Vehicle / Propulsion System
Hazard
Affected units
84

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • ARIYA

Distribution

Distributed nationwide across the United States.

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