The Recall Desk
HighNHTSA·24V141000·Announced 2024-02-23

Mercedes-Benz Tourrider Recalled for Wheelchair Lift Barrier Defect

Daimler Coaches is recalling 2022-2024 Mercedes-Benz Tourrider vehicles equipped with BraunAbility wheelchair lifts because the outer barrier may deploy unexpectedly.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the 'High' severity criteria for potential injury to lift occupants without confirmed fatalities or hospitalizations.

Plain-English summary

Daimler Coaches North America is recalling certain 2022-2024 Mercedes-Benz Tourrider Business and Tourrider Premium vehicles. This recall applies specifically to vehicles equipped with BraunAbility wheelchair lifts. The defect involves the outer barrier of the lift system, which may deploy unexpectedly. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

The unexpected deployment of the outer barrier may prevent the platform from securely retaining the wheelchair. This condition increases the risk of injury to lift occupants. No specific number of affected units or reported injuries is provided in the source text.

Dealers will relocate the ground sensing pressure switch to correct the issue, free of charge. Owner notification letters were mailed on March 26, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ TOURRIDER BUSINESS, TOURRIDER PREMIUM
Brand
MERCEDES-BENZ
Affected units
77

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • TOURRIDER BUSINESS
  • TOURRIDER PREMIUM

Distribution

Distributed nationwide across the United States.