The Recall Desk
HighNHTSA·24E077000·Announced 2024-09-18

IOSiX Recalls 2017-2024 IO-1020 Micro Device Dongles Due to Software Vulnerability

IOSiX is recalling 2017-2024 IO-1020 micro device dongles because a software vulnerability could allow unauthorized access, potentially causing an engine stall and increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect could lead to an engine stall and crash, but no injuries or fatalities have been reported in the source text.

Plain-English summary

IOSiX is recalling certain 2017-2024 IO-1020 micro device dongles. The recall addresses a software vulnerability that may allow third-party firmware to be uploaded to the dongle or provide access to the primary vehicle databus.

Exploitation of this software vulnerability may result in an engine stall, which increases the risk of a crash. The source text does not report any specific incidents of injury or death associated with this defect.

Owners may contact IOSiX customer service at 1-855-623-1939. IOSiX has released a free over-the-air (OTA) software update to correct the issue. Owner notification letters were mailed on November 15, 2024. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
EQUIPMENT:ELECTRICAL:DONGLE recall
Manufacturer
IOSiX
Category
Vehicle — Electronic Equipment
Hazard
Affected units
140,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · software vulnerability

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