The Recall Desk
Our severity:HighNHTSA·18E093000·Announced 2018-09-25

Ioxus uStart Energy Storage Modules Recalled for Fire Risk

Ioxus is recalling uStart energy storage modules because a seal defect may allow moisture entry, potentially causing electrical shorts and fire.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk of fire due to electrical shorts, which is a risk-of-harm product where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Ioxus Corporation is recalling certain uStart energy storage modules, part number UST12V1100G31-ISA. The recall involves 3,877 units. The defect involves an overlay seal that may delaminate over time, allowing moisture to enter the module.

If moisture enters the storage module, it can cause an electrical short, which increases the risk of a fire. Ioxus will work with vehicle manufacturers to provide improved uStart energy module storage units free of charge. The recall began on September 25, 2018, and is superseded by recall 19E-078.

Owners may contact Ioxus customer service at 1-877-751-4222. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov. NHTSA notes that critical information regarding the basis for the recall population and how recalled products differ from non-recalled similar products is missing from the current record.

The recalled product

Product
ELECTRICAL SYSTEM:12V/24V/48V BATTERY recall
Manufacturer
Ioxus Corporation
Category
Consumer Product — Energy Storage
Hazard
Affected units
3,877

Distribution

Distributed nationwide across the United States.

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