The Recall Desk
HighNHTSA·23V899000·Announced 2023-12-26

2024 Mack Commercial Trucks Steering Gear Assembly Defect Recall

Mack is recalling approximately 284 certain 2024 Pinnacle, Anthem, and Terrapro commercial trucks with incorrectly assembled steering gear assemblies that could cause loss of steering control and increase crash risk. Dealers will inspect and replace defective gears free of charge.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The defect directly affects critical steering system function with serious potential safety consequences, but no injuries or crashes have been reported. This represents a real structural vehicle defect without confirmed actual harm.

Plain-English summary

Mack Trucks, Inc. is recalling certain 2024 Mack Pinnacle, Anthem, and Terrapro vehicles. Approximately 284 vehicles are potentially affected. The steering gear assemblies in these vehicles may have been assembled incorrectly with fewer recirculating balls than are required.

An incorrectly assembled steering gear may result in loss of steering control. Loss of steering control increases the risk of a crash.

Owner notification letters were mailed on February 9, 2024. Dealers will inspect and replace the defective gears free of charge. Owners can contact Mack customer service at 1-800-866-1177 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
MACK ANTHEM (AN), PINNACLE (PI/PN), TERRAPRO (TE)
Brand
MACK
Manufacturer
Mack Trucks, Inc.
Category
Vehicle — Steering
Hazard
Affected units
284

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • ANTHEM (AN)
  • PINNACLE (PI/PN)
  • TERRAPRO (TE)

Distribution

Distributed nationwide across the United States.

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