The Recall Desk
HighNHTSA·23V691000·Announced 2023-10-13

2024 Mack Anthem and Pinnacle trucks recalled for electronic stability control software failure

Mack Trucks is recalling certain 2024 Anthem and Pinnacle vehicles due to a software error that may disable the electronic stability control system, increasing crash risk. Dealers will reprogram the control unit at no cost.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a theoretical crash risk from a known software defect affecting a critical safety system, with no reported crashes, injuries, or fatalities. It meets the rubric criterion for 'risk-of-harm products where injury has not yet been reported.'

Plain-English summary

Mack Trucks, Inc. is recalling certain 2024 Mack Anthem (AN) and Pinnacle (PI) vehicles due to a software programming error that may render the electronic stability control (ESC) system inoperative.

Driving with an inoperative electronic stability control system can increase the risk of a crash.

If you own an affected 2024 Anthem or Pinnacle vehicle, contact Mack's customer service at 1-800-866-1177 to arrange a dealer appointment. Dealers will reprogram the control unit software at no charge. You may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

The recalled product

Product
MACK ANTHEM (AN), PINNACLE (PI/PN)
Brand
MACK
Manufacturer
Mack Trucks, Inc.
Category
Vehicle — Heavy-Duty Truck
Hazard
Affected units
13

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • ANTHEM (AN)
  • PINNACLE (PI/PN)

Distribution

Distributed nationwide across the United States.

Related recalls

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Same manufacturer · Mack Trucks, Inc.

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