The Recall Desk
HighNHTSA·23V709000·Announced 2024-07-10

2023 Jaguar I-PACE vehicles recalled for battery fire risk

Jaguar is recalling 2019-2023 I-PACE vehicles due to battery overheating risk from an incomplete prior repair. Owners must park and charge outside until the software update is installed and for 30 days after.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a defect in the high-voltage battery system that could result in fire. However, no deaths, injuries, or fires have been reported. The precautionary measure of parking vehicles outside indicates the hazard is potential rather than confirmed, placing this in the risk-of-harm category without reported incidents.

Plain-English summary

Jaguar Land Rover North America, LLC is recalling certain 2019-2023 Jaguar I-PACE vehicles. These vehicles were previously repaired under recall 23V-369, but the prior repair may not have been completed correctly. As a result, the high-voltage battery may continue to overheat, increasing the risk of fire.

Approximately 501 vehicles are affected by this recall. Owner notification letters were mailed on December 11, 2023.

To address this safety defect, Jaguar dealers will update the battery energy control module software at no cost to owners. Jaguar has advised owners to park and charge their vehicles outside and away from structures until the repair is completed, and to continue this precaution for 30 days after the repair is finished.

Owners can contact Jaguar customer service at 1-800-452-4827 to schedule the recall repair. Additional information is available through the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or at www.nhtsa.gov.

The recalled product

Product
2023 JAGUAR I-PACE
Brand
JAGUAR
Manufacturer
Jaguar Land Rover North America, LLC
Category
Vehicle — Battery System
Hazard
  • fire
  • battery-overheat
Affected units
501

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • I-PACE

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · JAGUAR

Same category