The Recall Desk
Our severity:SevereNHTSA·23V212000·Announced 2023-03-29

Audi Recalls 2020 Q7 Vehicles Due to Front Camera Fire Risk

Audi is recalling 2020 Q7 vehicles because a software incompatibility may cause the front camera heating element to overheat, increasing the risk of a fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a vehicle defect that can increase the risk of a fire, which aligns with the rubric criterion for 'significant injury/property-damage reports' or structural/systemic defects posing serious risk.

Plain-English summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Audi Q7 vehicles. The recall addresses an incompatibility between the front camera control software and the heating element used for the front camera on the windshield. This issue may cause the heating element to overheat.

An overheated heating element can increase the risk of a fire. No specific number of affected vehicles is provided in the source text, but the recall applies to the 2020 model year Q7.

Dealers will update the control software and replace the heater element for the front camera free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
AUDI Q7
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — SUV
Hazard
Affected units
19

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • Q7

Distribution

Distributed nationwide across the United States.

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