The Recall Desk
HighNHTSA·25V080000·Announced 2025-12-02

Audi Q5 and A7 Hybrid Battery Overheat Fire Risk Recall

Volkswagen is recalling certain 2021–2024 Audi Q5 and 2022 Audi A7 E Hybrid vehicles. The high-voltage battery may overheat, increasing the risk of fire.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a fire risk from battery overheat in the vehicle's propulsion system. Although fire is a serious potential hazard, NHTSA criteria for 'Severe' require reported serious injuries or property damage, which are not present in this recall. No injuries, fires, or property damage have been reported.

Plain-English summary

Volkswagen is recalling certain 2021–2024 Audi Q5 and 2022 Audi A7 E Hybrid vehicles due to a high-voltage battery defect. The high-voltage battery may overheat, increasing the risk of fire.

Approximately 20,201 vehicles are affected by this recall. Owners have been notified by interim notification letters mailed February 28, 2025, and May 7, 2025, as well as owner notification letters mailed May 1, 2025.

Dealers will install advanced diagnostic software as an interim remedy, expected to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary. Owners are advised not to charge their vehicles until the final battery replacement remedy becomes available. All repairs will be performed free of charge.

For more information, owners can contact Audi customer service at 1-800-253-2834 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236. This recall replaces previous NHTSA recall number 24V898.

The recalled product

Product
2023 AUDI Q5
Brand
AUDI
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Propulsion System / Battery
Hazard
  • fire
  • battery-overheat
Affected units
20,201

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • Q5
  • A7 E

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · AUDI

Same category