The Recall Desk
HighNHTSA·23V184000·Announced 2023-03-20

Prevost Recalls One 2023 H3-45 Bus for Emergency Exit Defect

Prevost is recalling one 2023 H3-45 bus because the emergency exit window may require excessive force to open, potentially delaying escape during an emergency.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (emergency exit) that increases the risk of injury in an emergency, but no injuries or fatalities have been reported, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Prevost Car (US) Inc. is recalling one 2023 H3-45 vehicle. The recall addresses a defect where the emergency exit window may require excessive force to open. This condition causes the vehicle to fail to comply with Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

An emergency exit that requires excessive force to open may prevent or delay the use of the exit, increasing the risk of injury in the event of an emergency.

Owners should contact Prevost customer service at 1-866-870-2046 to schedule an inspection and adjustment of the emergency exit window, which will be performed free of charge. The owner notification letter was mailed on April 14, 2023. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
PREVOST H3-45
Brand
PREVOST
Manufacturer
Prevost Car (US) Inc.
Category
Vehicle — Bus
Hazard
Affected units
1

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • H3-45

Distribution

Distributed nationwide across the United States.

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