The Recall Desk
SevereNHTSA·25V243000·Announced 2025-04-14

Prevost Recalls 2025 Motorcoaches Due to Emergency Exit Window Defect

Prevost is recalling 2025 H3-45 and X3-45 motorcoaches because emergency exit windows may be difficult to open, increasing injury risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (emergency exit mechanism) that can prevent or delay passenger egress during an emergency, increasing the risk of injury, which aligns with the 'Severe' criteria for structural vehicle defects.

Plain-English summary

Prevost Car (US) Inc. is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The recall addresses a defect where the release mechanism on the emergency exit windows may be difficult to open in an emergency situation. This issue causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury. The recall affects 2025 model year H3-45 and X3-45 vehicles.

Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed on August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046 or the NHTSA Vehicle Safety Hotline at 888-327-4236.

The recalled product

Product
PREVOST H3-45, X3-45
Brand
PREVOST
Manufacturer
Prevost Car (US) Inc.
Category
Vehicle — Motorcoach
Hazard
Affected units
15

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • H3-45
  • X3-45

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · PREVOST

Same manufacturer · Prevost Car (US) Inc.

See all →

Same hazard · emergency egress failure

See all →