The Recall Desk
Our severity:HighNHTSA·23V165000·Announced 2023-03-10

2021-2022 Ford Bronco rearview camera image stays on after reversing

Certain 2021-2022 Ford Broncos may display the rearview camera image after reversing, potentially distracting the driver. Ford is issuing a free software update to fix the issue.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The defect affects a federal vehicle safety standard (FMVSS #111 rear visibility) and presents a risk of driver distraction leading to crashes. However, no injuries or crashes have been reported, placing this at score 3 per the rubric criterion for 'risk-of-harm products where injury has not yet been reported.'

Plain-English summary

Ford is recalling certain 2021-2022 Ford Bronco vehicles equipped with 8-inch SYNC infotainment screens. The rearview camera image may remain displayed on the screen after the vehicle is shifted out of reverse. This condition fails to comply with Federal Motor Vehicle Safety Standard #111, which governs rear visibility requirements.

When the rearview camera image continues to display after reversing, it may distract the driver and increase the risk of a crash. This recall addresses a condition that was not fully resolved by previous recall campaign 22V-825.

Approximately 1,651 vehicles are affected by this recall. Ford will update the SYNC module software free of charge through authorized dealerships or via an over-the-air (OTA) update. Owner notification letters were sent on March 28, 2024.

Owners should contact Ford customer service at 1-866-436-7332 to schedule an appointment or arrange an OTA update. For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or visit www.nhtsa.gov.

The recalled product

Product
FORD BRONCO
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Infotainment / Visibility System
Hazard
Affected units
1,651

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • BRONCO

Distribution

Distributed nationwide across the United States.

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