The Recall Desk
HighNHTSA·23E018000·Announced 2023-03-08

AROW Recalls Emergency Exit Windows Due to Latch Failure Risk

AROW Global Corp is recalling MV204 and MV207 emergency exit windows because the latch may fail during a crash, potentially allowing the window to open and increasing injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect where a component may fail during a crash, increasing the risk of injury to passengers. No injuries or fatalities are reported in the source text, placing this in the 'High' category per the rubric for risk-of-harm products where injury has not yet been reported.

Plain-English summary

AROW Global Corp is recalling certain MV204 and MV207 emergency exit windows. The recall involves approximately 1,500 units. The defect involves the emergency exit window latch, which may fail during a crash and allow the window to open. This failure means the windows do not comply with Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

The risk associated with this defect is that emergency windows opening during a crash may not properly retain passengers as intended, increasing their risk of injury. The source text does not report any specific injuries or fatalities associated with this defect.

Owners should contact AROW customer service at 1-715-693-6020 to arrange for a free parts kit containing a new latch component. Owner notification letters were mailed on March 27, 2023. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.nhtsa.gov for more information.

The recalled product

Product
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT recall
Manufacturer
AROW Global Corp
Category
Vehicle — Bus Emergency Exit
Hazard
Affected units
1,500

Distribution

Distributed nationwide across the United States.

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