The Recall Desk
Our severity:SevereNHTSA·25E074000·Announced 2025-11-07

AROW Emergency Exit Window Latch Failure Recall

AROW Global Corp is recalling emergency exit windows because the latch can fail during a crash, increasing the risk of passenger injury.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (emergency exit window latch failure) that increases the risk of injury during a crash, which aligns with the 'Severe' criteria for structural vehicle defects.

Plain-English summary

AROW Global Corp is recalling certain emergency exit windows, specifically models MV200, MV207, and MV170. The recall involves a defect where the emergency exit window latch can fail, allowing the window to open during a crash. As a result, these windows fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 217, which governs bus emergency exits and window retention and release.

A window that opens during a crash may not properly retain passengers as intended, which increases the risk of injury. The source text does not specify the number of affected units or the specific vehicle manufacturers involved, though it notes that vehicle manufacturers are expected to be notified in November 2025.

AROW will replace the latches free of charge. Owners may contact AROW customer service at 715-693-6020 for more information.

The recalled product

Product
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT recall
Manufacturer
AROW Global Corp
Category
Vehicle — Emergency Exit Windows
Hazard
Affected units
1,323

Distribution

Distributed nationwide across the United States.

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