The Recall Desk
HighNHTSA·22V922000·Announced 2022-12-13

2023 Jayco Solstice defrost controls may fail, increasing crash risk

Jayco is recalling 2023 Solstice and Entegra Expanse recreational vehicles because the HVAC system's defrost and defog controls may stop working. This loss of visibility control increases the risk of crashes under certain driving conditions.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a vehicle system defect (HVAC/defrost controls) that impairs driver visibility and increases crash risk. No injuries, illnesses, or deaths have been reported in the source. Per the rubric, a risk-of-harm product where injury has not yet been reported is scored as High (3).

Plain-English summary

Jayco, Inc. is recalling certain 2023 Jayco Solstice and Entegra Expanse recreational vehicles due to a malfunction in the remote climate control module. The heating, ventilation, and air-conditioning (HVAC) system's controls for defrost and defog functions may become inoperative.

When the defrost and defog controls are not working, drivers may lose the ability to clear windshield fog and frost under certain driving conditions. This loss of visibility increases the risk of a crash.

Approximately 90 vehicles are affected. Jayco owner notification letters were mailed on December 21, 2022. Owners should contact Jayco customer service at 1-800-283-8267 to schedule the remedy. Dealers will update the remote climate control module software free of charge.

For more information, owners may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

The recalled product

Product
ENTEGRA, JAYCO EXPANSE, SOLSTICE
Brand
ENTEGRA
Manufacturer
Jayco, Inc.
Category
Vehicle — Climate Control System
Hazard
Affected units
90

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • EXPANSE
  • SOLSTICE

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · ENTEGRA

Same manufacturer · Jayco, Inc.

See all →