The Recall Desk
Our severity:HighNHTSA·23V224000·Announced 2023-03-30

2022–2024 Jayco and Entegra motorhomes recalled for software error

Jayco and Entegra motorhomes (2022–2024 models) may lose drive power or key safety functions due to a vehicle control module software error, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The defect creates a risk of loss of critical vehicle control and safety functions (drive power, headlights, wipers), which directly increases crash risk. No reported injuries or deaths are stated in the source, but the structural nature of the safety defect and the mechanism of harm meet the threshold for a High severity rating.

Plain-English summary

Jayco, Inc. is recalling certain 2022–2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions such as headlights or windshield wipers.

A sudden loss of drive power or reduced visibility from loss of headlights or windshield wipers can increase the risk of a crash.

Dealers will reprogram the vehicle control module free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

The recalled product

Product
ENTEGRA, JAYCO CORNERSTONE, ASPIRE, REATTA, EMBARK
Brand
ENTEGRA
Manufacturer
Jayco, Inc.
Category
Vehicle — Motorhome / RV
Hazard
Affected units
972

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (6)

  • CORNERSTONE
  • ASPIRE
  • REATTA
  • EMBARK
  • ANTHEM
  • REATTA XL

Distribution

Distributed nationwide across the United States.

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