The Recall Desk
Our severity:SevereNHTSA·20V547000·Announced 2020-09-09

Jayco Recalls 2019-2020 Motorhomes Due to Electrical Fire Risk

Jayco is recalling 2019-2020 Entegra Reatta, Jayco Embark, and Entegra ReattaXL motorhomes because a damaged circuit board could increase the risk of a fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (electrical system) that poses a risk of fire, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Jayco, Inc. is recalling certain 2019-2020 Entegra Reatta and Jayco Embark motorhomes, as well as 2020 Entegra ReattaXL motorhomes. The recall involves 166 vehicles.

The electronic control center circuit board in these vehicles may be damaged by voltages over 17 volts. This damage can affect the components on the board, which could increase the risk of a fire.

Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began on October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
ENTEGRA, JAYCO REATTA, EMBARK, REATTA XL
Brand
ENTEGRA
Manufacturer
Jayco, Inc.
Category
Vehicle — Motorhome
Hazard
Affected units
166

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • REATTA
  • EMBARK
  • REATTA XL

Distribution

Distributed nationwide across the United States.

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