The Recall Desk
Our severity:SevereNHTSA·21V886000·Announced 2021-11-16

Jayco Recalls 2020-2022 Motorhomes Due to Rear Suspension Fastener Defect

Jayco is recalling 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes because rear suspension fasteners may loosen or break, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (rear suspension fasteners) that can cause the axle to shift, explicitly increasing the risk of a crash, which aligns with the 'Severe' criteria for structural defects.

Plain-English summary

Jayco, Inc. is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The recall addresses a defect in the rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension. These fasteners may not have been tightened properly during manufacturing, which could allow them to loosen or break over time.

If the fasteners loosen or break, the rear-drive axle can shift out of place. This condition increases the risk of a crash. The affected vehicles include 2020-2022 models of the Anthem, Reatta, and Reatta XL, as well as 2020-2022 Embark models (with specific year ranges for certain configurations listed in the official data).

Jayco will work with Shyft to notify owners. Dealers will inspect the rear suspension fasteners for damage and replace and tighten them as necessary, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
ENTEGRA, JAYCO ANTHEM, EMBARK, REATTA, REATTA XL
Brand
ENTEGRA
Manufacturer
Jayco, Inc.
Category
Vehicle — Motorhome
Hazard
Affected units
625

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • ANTHEM
  • EMBARK
  • REATTA
  • REATTA XL
  • redundant EMBARK

Distribution

Distributed nationwide across the United States.

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